buoy IT

Managed IT that keeps your business running.

US-based IT management and support with real-time ticket tracking and proactive security. No overseas call centers.

  • US-based support
  • Microsoft 365 and Google Workspace
  • Real-time ticket tracking
app.buoyhub.com
BuoyIT overview for a sample company, with what needs you, what Buoy is handling, and device, people and spend figures

The BuoyIT approach

Enterprise-level IT, sized for small business.

Our team handles everything from proactive monitoring to cybersecurity, and finds and fixes problems before they reach your team. Built for small and medium-sized businesses, at a price that fits your budget.

01

Security and stability

Cybersecurity and proactive monitoring keep your business resilient when threats hit.

02

Efficiency and innovation

Cloud tools and expert support keep your team ahead of the curve.

03

Simplified IT management

Leave the complexity to us and focus on growing your business.

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Meet BuoyIT.

End-to-end IT management and support that keeps your systems secure, optimized and ready to support your growth.

Dedicated support

Three things that set us apart.

  1. 01

    A dedicated team

    Your IT needs stay in expert hands, with personalized service and solutions tailored to your business.

  2. 02

    All-in-one technical support

    One package instead of multiple vendors and platforms, from desktop and network support to cloud migrations.

  3. 03

    One dashboard

    Instant access to all your IT assets and support resources, so you stop switching between tools.

Key features

Everything IT, managed by one team.

Managed IT services

US-based help desk support, real-time ticket tracking and proactive maintenance to prevent interruptions.

Cybersecurity protection

Firewalls, ransomware mitigation and, on Titanium, endpoint detection and response to keep your data safe.

Technology consulting

Strategic guidance to optimize your systems for efficiency and growth.

Cloud solutions

Microsoft 365 or Google Workspace, set up and supported by our team, with help if you want to switch.

Network management

Continuous monitoring, troubleshooting and optimization so connectivity never slows you down.

Device control

Control over USBs and other external devices on your network, plus patch management, policy reviews and security audits on Titanium.

Advisor meeting with business clients

What's included

All-inclusive, US-based managed IT.

Help desk

  • Support by chat, phone or email
  • Critical business issues resolved first
  • Tickets, responses and resolutions on a live dashboard

Network monitoring and care

  • Behind-the-scenes updates and deployments
  • Patch testing and deployment (Titanium)
  • A designated team for your domain and DNS

Security

  • Cloud security assessment covering endpoint and MFA results
  • Threat detection, continuous monitoring and rapid response
  • Endpoint detection and response through a fully managed SIEM powered by Bitdefender (Titanium)

Collaboration tools

  • Your choice of Microsoft 365 or Google Workspace
  • Exchange, Teams, OneDrive, SharePoint and Teams Voice on Microsoft 365
  • Setup and ongoing maintenance handled for you

Account management

  • Detailed inventory reports
  • Project plans built around your business objectives
  • Licensing assessments and tailored recommendations

IT policy and insurance

  • Cyber insurance consultation
  • Policies aligned with regulatory standards and industry best practices

How it works

Three things we do for every team.

  1. 01

    Secure your devices

    Bitdefender protection on every computer, run by the BuoyIT team.

  2. 02

    Manage your users

    Accounts, licenses and access handled as people join and leave.

  3. 03

    Support your team

    A US-based help desk, with every ticket visible in Buoy.

Plans

Pick the plan your team needs.

Priced per employee. Save an extra 10% with an annual plan.

Gold

$75per employee / month

or $810 per employee yearly ($67.50 / month)

Solid protection for lean teams: a basic security suite, business licenses and limited IT support.

  • Help desk: 30 min per employee a month
  • Basic security suite
  • Microsoft 365 or Google Workspace license
Most complete

Titanium

$125per employee / month

or $1,350 per employee yearly ($112.50 / month)

Enterprise-grade defense and reliability: an advanced security suite, business licenses and unlimited IT support. Includes everything in Gold.

  • Unlimited help desk
  • IT consulting: 1 hour per month
  • Advanced security suite
  • Microsoft 365 or Google Workspace license

When you need support

Count on us.

  1. 01

    Just a message away

    Our experienced technicians are ready for almost any application, desktop or network problem.

  2. 02

    Proactive monitoring

    We watch your servers, desktops and networks, so hardware and software problems get found and fixed before they disrupt your work.

  3. 03

    Tailored portfolio management

    We assess your technical setup and address its pain points, limitations and security concerns.

Your technology partner

IT that works for you, not against you.

BuoyIT is a flexible, reliable solution that adapts to your business, from day-to-day support to long-term IT strategy.

We unify your systems so your operations run efficiently, and we build an IT foundation that scales as your business grows.

FAQ

Questions, answered.

What's included in each plan?

Gold: help desk support (30 minutes per employee a month), a basic security suite and a Microsoft 365 or Google Workspace license. Titanium: unlimited help desk, an hour of IT consulting a month, an advanced security suite and a Microsoft 365 or Google Workspace license. Both are priced per employee, with 10% off on an annual plan.

What makes BuoyIT different?

Support is US-based, every ticket is tracked in real time in Buoy, and IT sits on the same platform as your payroll and benefits, with one login. When someone joins or leaves, the IT team handles their accounts, licenses and access.

Is support really US-based?

Yes. BuoyIT is US-based managed IT with no overseas call centers. The help desk answers by chat, phone or email.

Do you support Google Workspace?

BuoyIT supports both Microsoft 365 and Google Workspace, and can help you switch.

How do I see what's happening with a ticket?

Every ticket is tracked in real time in Buoy, so you always know who has it.

Ready to stop worrying about IT?

Tell us about your team and devices, and we'll handle the rest.